Professional Exhaustion. Jeff's* story
* The name has been changed, the situation is true.
When Jeff arrived to show me his new collection of office supplies, I immediately noticed that his smile was not the usual.
This open, friendly and competent sales manager always impressed me by his capacity to quickly create a warm relationship.
After his presentation, I asked him how he was and how business was progressing. He replied: "Businesses is OK but me, I am getting over a burnout and frankly it is difficult to get back to work".
I asked him to explain me what happened and he said:
"It's true that for years I have always lived fast: fast work, fast food, fast relationships" and frankly didn't realize that I was gradually becoming exhausted. I focused more and more on my work and ignored everything else.
One day, although my head still wanted to go, my body didn't want to follow. It was total exhaustion, panic and anxiety.
I am responsible for a dozen salesmen and was conscious that I did not manage any more to set the example, to motivate others, not being able to motivate myself. I was overcome by a feeling of impotence, culpability and frustration that I had never known.
On consulting my doctor, he diagnosed "burnout." Indeed, I was empty inside, being so occupied with what was going on outside!
I decided to stop everything during a month or so and returned to my parents in the countryside. I turned off my mobile, left my computer aside and was satisfied to walk, eat, and breathe. It took me weeks to find again a little 'taste for life' and also to find myself!
On getting back to work I realized that several members of my team, as well as the direction, were in a similar state to that which I had been in before stopping work and it seemed that the majority didn't want to acknowledge it! What a brutal realization!
I have now decided to pull back a little, to separate my work well from my private life, not to make those close to me suffer, because it is always those close to us whom we make suffer when we are we are doing badly.
I realized that I had gone to the limit of total breakdown, with this strange feeling to want something and no more be able to do it. I became aware that my body and spirit are closely linked and that, when one of them 'gives', the other is not far behind.
I realize that a team of tired, exhausted, stressed people does not manage to deliver the results that are expected from them and that creates frustration, dissatisfaction and the entry into vicious circles where everyone is losing.
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